Vi ansætter kundesupportmedarbejdere til Chania, Kreta

Vi ansætter kundesupportmedarbejdere til Chania, Kreta!How would you feel if your office was just a breath away from beaches with crystal-clear waters?🤩 Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? 😍Jump head-first into the Mediterranean experience and join our ever-growing Nordic Customer Care team in one of the most popular destinations in the world – Chania, Crete!🌴
What you will do:

• Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer.

• Utilize phone e-mails and calls in order to provide a seamless customer experience.

• Handle customer inquiries in a professional and timely manner.

• Turn every customer into a happy customer!

• Exchange ideas and solutions with your colleagues!

• Enjoy your time in Crete!

What you will bring:

• Fluency in Danish.

• Good knowledge in written and spoken English.

• Understanding and empathizing with people and problem-solving.

• Prior experience in customer support or claims and consumer complaints is advantage will be considered an asset.

• Exceptional communication & soft skills, as well as a problem-solving mentality.

• Computer knowledge, good knowledge of MS programs.

• A positive and adventurous attitude.

• A curiosity driven mindset, willing to know everything about everything.

• Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer.

• A sponge that is willing to soak up all the knowledge and experience we offer.

 What we offer:

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you). 🚀

• Free accommodation or extra accommodation bonus, throughout the entire employment period. 🙌

• Competitive monthly salary + 2 extra salaries per year. 🤑

• A generous bonus scheme. 😎

• Fully remunerated training by certified instructors. 😍

• Extra private health insurance. 💪

• Consistent support for anything you may need along the way. 🥂

• Numerous benefits and discounts. 🤩

• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV. 🌟

• Special events as well as community & social responsibility initiatives. ❤️

• Free online Greek language courses. 🌍

• Professional growth & development opportunities within a multicultural, safe and fun workplace. 🥳

Note:

• This job opportunity requieres you to relocate to Chania, Crete (if already do not live there).

• Please note, only shortlisted candidates will be contacted.